Case study

This charity came to me with three related problems: their website had been built by the same agency they had worked with for more than ten years, but the cost of the support contract was about to increase substantially. they also had to pay the developer whenever they wanted to make certain changes to the…

This organisation came to me through a referral from a local infrastructure organisation. They were a small community organisation and had suddenly lost both their website and their email, but they had no idea why. Their website was hosted with TSOHOST, while their Microsoft 365 email was looked after by a local IT company. When…

This organisation operated from a large, old and rather rambling building, hosting events as well as providing serviced offices to other organisations. Reliable WiFi wasn’t a nice-to-have, it was an essential part of what they provided. They had recently moved to a new IT support company which provided their WiFi, desktop computers and Microsoft 365.…

This charity came to me as they had recently lost a significant source of funding so had decided to change direction and develop new services. The problem was that they were struggling to attract funders and commissioners for their new services too, even though their change in direction was to support the most vulnerable members…

This was one of my very first clients, a small local business specialising in loft conversions. When he came to me, he already had a website. The problem was that he’d discovered that having a website and actually having control of your website aren’t necessarily the same thing. He’d signed up with a design agency…