Case studies
Real problems, treated confidentially
The examples below are based on real work I've carried out for charities and SMEs. I've kept the organisations anonymous because consultancy often involves problems, risks or decisions that clients would not necessarily want discussed publicly.
If you'd like references from organisations I've worked with, I'm happy to provide these privately where appropriate.
Is your supplier giving you value for money?
This charity came to me with three related problems: their website had been built by the same agency they had worked with for more than...
When your website and email suddenly stop working
This organisation came to me through a referral from a local infrastructure organisation. They were a small community organisation and had suddenly lost both their...
When an IT service isn’t what you thought you bought
This organisation operated from a large, old and rather rambling building, hosting events as well as providing serviced offices to other organisations. Reliable WiFi wasn't...
Changing direction: aligning a website with a new strategy
This charity came to me as they had recently lost a significant source of funding so had decided to change direction and develop new services....
Who really owns your website?
This was one of my very first clients, a small local business specialising in loft conversions. When he came to me, he already had a...